hi,
i have installed asp on IIS on my vista machine, i have also added the files in the zip folder to the route of my wwwroot folder, when i type in to my browser,
http://localhost/
or
http://localhost/index.asp and it does not work, it comes up with p
http 500 interneral server error, the site is down for maintenance or has a prgram error.
the website is started in IIS and i have no other errors, can anyone help please?
thank you
jamie
Sure, but first let’s find out what is really going on…
Go into your Internet Information Services section, find your website and right click on it. Choose Home Directory, Configuration, Debugging and make sure that the Script Error Messages section says ‘Send detailed ASP error messages to client’, click OK, OK, and try it again. You should not get a detail error message. Post that message to the forum and we’ll go from there.
Best regards,
Jim.
here you go, thanks for the help by the way!
Server Error in Application "crm"
——————————————————————————–
HTTP Error 404.0 – Not Found
Description: The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
Error Code: 0×80070002
Notification: MapRequestHandler
Module: IIS Web Core
Requested URL: ht tp: //localhost:80/crm/index.asp
Physical Path: C:inetpubwwwrootcrmcrmindex.asp
Logon User: Anonymous
Logon Method: Anonymous
Handler: ASPClassic
Most likely causes:
The directory or file specified does not exist on the Web server.
The URL contains a typographical error.
A custom filter or module, such as URLScan, restricts access to the file.
What you can try:
Create the content on the Web server.
Review the browser URL.
Create a tracing rule to track failed requests for this HTTP status code and see which module is calling SetStatus. For more information about creating a tracing rule for failed requests, click here.
More Information… This error means that the file or directory does not exist on the server. Create the file or directory and try the request again.
——————————————————————————–
Server Version Information: Internet Information Services 7.0.
Excellent – the problem is here:
Physical Path: C:inetpubwwwrootcrmcrmindex.asp
You have installing the crm application in a subdirectory or crm called crm.
Your physical path should be:
C:inetpubwwwrootcrmindex.asp
You could rename the first crm directory (top level) to crmbad then copy the second crm directory to the wwwroot directory, then delete the crmbad and all will work. However you do it, there can only be one crm directory.
Regards,
Jim.
hi Jim
i have attached some images of iis and web view for you to look at when trying both file directories
thanks again for help
me again, i have also tried copying just the files to the wwwroot folder as the default web site
when i type ht tp: //localhost in to IE it directs me to ht tp: //localhost/startup/default.asp
with a http 500 internal server error
when i type ht tp: //localhost/index.asp i get the same error http500
i have no problem with leaving it as the default web site to make it easier
thanks
jamie
me again again,
however, when i type in
ht tp: //localhost/startup/login.asp
i get the login page, but when i try to login in i get the http500 error again
hope this helps?
jamie
Hi Jamie,
Thanks for the snapshots, they help!
Inside the wwwroot directory, there should be a CRM subdirectory. In your case, you have that CRM subdirectory, but insider your CRM subdirectory, you have another CRM subdirectory. That second CRM subdirectory and all it’s files and child directories need to move up one one level. There should be only one crm subdirectory.
Regards,
Jim.
hi jim
as image attached shows i have no crm sub dir within the crm directory
thanks
jamie
Hi Jamie,
I was going by the information you posted here:
websecurity.mobi/free-web-based-crm/632-error-when-trying-view-crm-first-time.html#post2375
You stated that your physical path had crm/crm – I take it then that you have changed this now, right? You should no longer receive this error, correct? What error do you now receive? (post the entire text like you did before).
I’m just trying to get a handle on what is going on…
Regards,
Jim.
hi jim,
i have a crm folder in my wwwroot folder, in the folder crm the files for the crm software are there.
in my browser when i type ht tp: //localhost/crm the browser is redirected as in shots above to
ht tp: //localhost/crm/startup/default.asp
the error is
The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.
What you can try:
Refresh the page.
Go back to the previous page.
More information
This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
For more information about HTTP errors, see Help.
if i type in to the browser in internet explorer
ht tp: //localhost/crm/startup/login.asp (as a test) the login page appears but does not work when i lkog in as it goes back to the error above?
have you any ideas?
thanks
jamie
The IIS website for crm should point to the crm subdirectory and you should not have to type ht tp: //localhost/crm, only ht tp: //localhost or 127.0.0.1.
If the crm is the only site running, then put all the files that are in the crm subdirectory into the wwwroot folder and all well fine.
Regards,
Jim.
hi jim,
thanks, i have moved the files and still have the same error (see image with error and file path)
Do you have a remote login or some why I can look at your setup? It will make this go much faster
click on AMPC and send me a private message.
Regards,
Jim.
Hi
have installed crm in
C:inetpubwwwrootcrm
launch website
C:inetpubwwwrootcrmindex.asp
and receive a pop up window saying:
you have chosen to open index.asp
What did I wrong?
Thank you in advance for your help
regards
Martin
Hello Martin,
You need to launch it by typing in your website address (where you are running IIS). In your case, it may be ht tp: //127.0.0.1
IIS needs to be running and by typing in ht tp: //127.0.0.1 you can test to make sure all is working before installing the crm application.
Best regards,
Jim.
I am getting random errors need help.