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Hello and welcome to the forum!
I don't have any information on Win32Agent.pz at all, so I can't offer you much in the way of a solution. Have you tried http://onecare.live.com/site/en-us/default.htm ? If you do find a way to remove Win32Agent.pz, please do everyone a favor and post it on the forum. Thanks! Jim. |
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Did you install SpyLocked by any chance? SpyLocked which is also known as SpywareLocked is considered to be 'fake' anti-spyware software. SpyLocked usually installs itself onto your PC without your permission, through a Trojan, Virus or fake software. SpyLocked will display false system and security alerts to trick you into buying the Paid Version of SpyLocked.
If you did install SpyLocked, then the following instructions should help you remove the software: Stop SpyLocked Processes by pressing 'Alt+Ctrl+Delete', then clicking on 'Task Manager' (Shortcut). A list of processes will appear under the 'Processes Tab', select the process that you want to stop, then click on 'End Process'. The processes are listed below: spylocked.exe SpywareLocked.exe (new) Spy-Locked.exe (new) Unregister SpyLocked DLL Files by choosing Start –> Run, type 'cmd' then click on Open (On Windows Vista, press the 'Windows' + 'R' keys at the same time.) You should be at a command prompt C:\>, now type 'regsvr32 /u filename.dll' where 'filename' is the name of the file that you like to unregister. The following DLL files are the files to unregister. xkrdk.dll onwtj.dll fyxkaah.dll higehsg.dll geplxss.dll tvomnc.dll tahxqcj.dll qvjpt.dll oyopu.dll yronl.dll isadd.dll Find and Delete the following SpyLocked Files: spylocked.exe xkrdk.dll onwtj.dll fyxkaah.dll higehsg.dll geplxss.dll tvomnc.dll tahxqcj.dll qvjpt.dll oyopu.dll yronl.dll isadd.dll pmsnrr.exe pmmnt.exe isamntr.exe avD.exe codecaddon1169[1].exe SpywareLocked 3.3.lnk Spy-Locked.exe Remove SpyLocked registry values by clicking Start, and then click on Run and type regedit in Windows XP (Vista users simply click Start and type regedit). Now search for spydawn using Ctrl F. 43DF1CEE-70B3-4E2D-A740-4AC468786207 6AFB5B8E-ACFD-4489-91B3-DAA1388A31EC E9817993-83FF-4343-B14E-6CDFB378B21D 815B01A0-BF97-41E9-ACF2-32B76F98A960 5CA1A9F6-10F8-4008-B884-755B25B6848A F5D23930-23C6-440E-AB55-D019E1171539 50450F27-B90B-422B-A4C9-5EC5A5B78001 2C5B5226-045D-4A46-B4FC-228B0891FEEC 314120E4-5A05-492C-9BF2-22558CF0F202 630CBF61-54CC-4AC3-97B0-D4071345807C EDE2A2B4-B1CB-4BF8-93D1-154E49284A71 314120E4-5A05-492C-9BF2-22558CF0F202 C5BF4465-5322-462F-B41F-459F649F3996 392D4A36-6ADF-4A99-A820-3014A53E62E3 3BF6C840-4D12-4FB5-88A2-E2BC03461DC2 42F16135-D0A4-43A2-990C-27FCABD9C19F E4703CF2-7F82-4AD7-B317-8EC1CBC9B619 4D31CCA1-C42B-4796-851F-CA8ED4CD2A7E |
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I had this problem, and i'd never used SpyLocked.
I tried the windows help page and still couldn't get rid of it. I had to do some netsh command line things and download a safe version of some sys file. I followed the instructions here: http://help-xp.com/post-115371.html I dunno if they were all necessary, but it seemed to do the job. |
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